This guide outlines the user settings within AASHTOWare Safety for admin users to manage accounts, including new user invitations, roles and permissions, lockouts, and other user management tasks.
Find additional information for organization administrators on our Help Center.
Settings
Sign into your state’s instance of the software.
West Virginia link: https://wvdot.aashtowaresafety.com/crash-query#/metrics
Click “Crash Query” in the top left corner to open the application menu. Navigate to “Settings” from within this menu.
Settings - Users
Under “Organization” in the left menu, select “Users.”
Inviting New Users
To invite a new user, click the “+ Invite New User” button at the far right of the screen.
Input the email address(es) of the user(s) who need access. Choose an existing role or custom role.
If user accounts are set up with a custom role, admins must customize the permissions and choose which applications the new user will and won’t have access to.
User Roles
The following Existing Roles have been configured for West Virginia:
Password Requirements
Users must meet the following requirements for their password:
Must be 9 to 100 characters
Contain BOTH uppercase and lowercase letters
Contain at least 1 number
Contain at least 1 special character (! @ # $ % & etc.)
Data Management
Here, admins can set permissions for what level of access a user has to data management.
Typically, for standard users, admins should ignore this menu when creating new users. If you need help, contact a member of the Numetric support team.
Features
Here, admins can toggle on/off certain features within the application.
Typically, for standard users, admins should ignore this menu when creating new users. If you need help, contact a member of the Numetric support team.
Set Future Lock Out
Admins can set a future lockout date for users, either when initially inviting a new user or later in the “User Tab” for existing users.
The “Set Future Lock Out” option is at the bottom of the Role & Permissions fly-out menu.
NOTE: Invite requests expire after 14 days and can be resent within the “Invitations” tab under User Settings.
User Tab
Admins can manage users in the “User Tab,” including:
Lock/unlock accounts
Set Future Lockout date
Edit Roles & Permissions
Remove Users
Roles Tab
Admins can manage roles in the “Roles” tab, including:
Creating a new role
Editing an existing role
Adding a user to a different role
Viewing the number of current users/invited users within each role
Invitations Tab
Admins can manage user invitations in the “Invitations” tab, including:
Viewing the pending invitations
Resending an expired invitation
Admin Quick Reference - Common User Issues:
Locked Account
Navigate to “Users” under “Settings” and find the user. Select the three dots on the far right next to their name and select “Unlock.”
Forgot Password
Inform the user to navigate to the login page and select “Forgot Password,” or input their email here and select Forgot Password to send them a password reset link.
Invite Expired
Invitation requests expire after 14 days. You can check current user invitations under the “Invitations” tab within User Settings. Invitations can be resent from there.
Settings - Security
In the “Security” settings, admins can manage:
Sign-in requirements
New password cadence
Lockout/password contact
Lockout rules
Password history rules